Betting

What will happen to my bet where the game was postponed/cancelled/abandoned? - If the event has not started at all, the bet will be declared "void" 12 hours after the original start time and the stake will be refunded to your account. → If one of the games on a combination coupon is voided, then the rest of the games are still valid on this coupon but with a reduced potential outcome as the voided event will have odds 1.00 - If the event is played within 12 hours of the original start time, ...

Why are the results not updated live? Paf is not responsible for official live scores updates, our live tracking is intended to be indicative. As a player, make sure you get the right results by following the events you have bet on by yourself, either through a live stream or another live score service. There is a rule in section B.1.2. which covers this part: "Livebetting" is where it is possible to bet during an ongoing match or event. Paf does not acknowledge or accept any liability w...

Why is cash out not available? Cash Out is not always available. There are many factors if a cash out is available or not, especially in a live game. The availability may change value, disappear and return at any time while the bet is open. At Paf, we cannot influence the availability of Cash Out. Rule B.1.3 applies to Cash Out. All rules can be read here (https://c3-static.kambi.com/terms-and-conditions/com/paf/en_GB.pdf).

Why is my bet not settled yet? Bets will be settled as soon as possible. It is difficult to say the exact time when a specific bet will be settled. The reason for a delay is usually the lack of an official confirmation of results by the governing body or the event host. Getting a reliable official result is also in the player's best interest. Sometimes this can take longer. However, if your bet is not resolved within 3-4 hours, you can contact our customer service. Please note! Some spo...

Why is my balance negative? This is most likely due to a settled bet which has been credited to your account that has been resettled as lost. In these cases the incorrectly settled winnings are withdrawn from the account leaving your balance negative if you have already made a withdrawal or played the winning into another game. Section A.6.2 of our Terms and Conditions (https://c3-static.kambi.com/terms-and-conditions/com/paf/en_GB.pdf) supports this action: In order to adjust any inaccura...

Unknown errors in the Betting interface, why is this? If you are using the Internet Explorer browser you will probably experience 'Unknown errors' in Betting. This is because the provider does not support the use of Internet Explorer in their interface. This means that the user experience is not guaranteed. Please try one of the recommended browsers instead: - Google Chrome - Mozilla Firefox - Safari If you are not using Internet Explorer and still are running into trouble with ...