Why can't I register a new account?

Why can't I register a new account?

 

If there is a problem with your registration, you can try to register on another device and also, if possible, by trying different internet connections (mobile carrier/WiFi).


Did you perhaps have a game account with us in the past? This might also be a reason to why you are not able to create another account, as a person is only allowed to have one active account at the time. Try using the forgotten password link to check if you already have an existing account.

If the troubleshooting options above didn't help you, please contact our Helpdesk so we can check why you can't register.