My game is stuck, what can I do?

My game is stuck, what can I do?

Don't worry, this can sometimes happen unfortunately. Here are some troubleshooting actions you can take:

  • Close the game and try to open it again so it should continue where it got stuck.
  • If the game is still stuck, first check for browser updates and clear your cache and cookies.

If the game still does not work as intended, please contact our Helpdesk as soon as possible. Also include as much information as possible such as:

  • Game name 
  • Time of issue 
  • Round ID (found in your gaming history)
  • Description of the issue