I get an error message and the game is stuck, what to do now?

I get an error message and the game is stuck, what to do now?

Please try these measures listed below to troubleshoot:

1. Clear your browsers history and cache & cookies
2. Restart the device
3. Check that you have the latest browser version and update it if necessary
4. Try another browser (supported browsers are Chrome, Firefox, and Safari).

If the steps above didn't help, please contact us and include a full-screen screenshot of the issue with the error message.